Last Updated: February 21, 2025
This Privacy Policy (“Privacy Policy”) outlines how Franchise Intermediary Group Inc. (“Franchise Intermediary,” “We,” “Us,” or “Our”) may collect, process, use, and disclose Personal Data (defined below) about:
- Each seller, buyer, affiliate, broker, individual, entity, user, or visitor (collectively “You” or “Your”);
- And/or information You provide to Us when accessing Our website at franchiseintermediary.com(the “Website”) or using Our franchise resale intermediary services (the “Services”).
We are committed to protecting Your privacy. This Privacy Policy explains how We collect, use, and safeguard Your information to help You make informed decisions when engaging with Our Services. By accessing the Website or using Our Services, You accept this Privacy Policy and consent to Our collection, storage, use, and disclosure of Your Personal Data as described herein. Please read it carefully to understand Our practices.
- Definition of Personal Data and Non-Personal Data
- Personal Datarefers to data about an individual who can be identified (i) from that data alone, or (ii) from that data combined with other information We have or are likely to access.
- Non-Personal Dataincludes information that cannot identify You personally, such as general demographics, website usage statistics, referring/exit pages, device types, and preferences derived from Your interactions.
- Scope of Privacy Policy
This Privacy Policy governs Your use of Our Website and Services, regardless of how You access them. It details what data We collect, why We collect it, how it is used, and Your rights. It applies to both Personal Data and Non-Personal Data collected from or about visitors and users of Our Website and Services.
- Personal Data We Collect from You
We may collect, process, use, and disclose the following Personal and Non-Personal Data:
(i) Identity Data: Your first name, surname, business name, or other identifying details provided when engaging Our Services.
(ii) Contact Data: Email address, phone number, or other details You provide for Us to deliver the Services.
(iii) Transaction Data: Details of communications to and from You related to franchise resales.
(iv) Technical Data: Internet protocol (IP) address, browser type/version, time zone, location, operating system, and device technology used to access the Website.
(v) Usage Data: Information about how You use Our Website and Services.
- Use of Your Personal Data
Unless stated otherwise herein, We do not sell, trade, rent, or share Your Personal Data with third parties for marketing purposes without Your consent. We use Personal Data to:
(i) Respond to Your inquiries about franchise resales.
(ii) Facilitate communication between sellers and prospective buyers as part of Our brokerage Services under listing agreements.
(iii) Solicit feedback to improve Our Services.
(iv) Provide support related to Your engagement with Us.
We may share Personal Data with third parties if We believe in good faith it is necessary to:
- Comply with legal processes or government requests;
- Enforce Our Terms and Conditions, including investigating violations;
- Address fraud, security, or technical issues;
- Protect the rights, property, or safety of Our users or the public as permitted by law.
Where possible, We seek Your explicit consent to process Personal Data. You may withdraw consent at any time by emailing hello@franchiseintermediary.com, though this may prevent You from using Our Services further.
- Use of Non-Personal Data
We use Non-Personal Data to enhance Our Services, improve user experience, and analyze trends or usage patterns on the Website. This Privacy Policy does not restrict Our use or disclosure of Non-Personal Data, which We may share with partners or third parties at Our discretion.
- Automatic Collection of Information
When You visit the Website, Our servers automatically record technical data (e.g., IP address, browser details) to identify potential abuse, resolve issues, optimize performance, and compile statistical usage data. This data is not aggregated to identify specific individuals.
- How Personal Data is Secured
We implement security measures such as encryption and firewalls to protect Your Personal Data from unauthorized access. However, no Internet transmission is fully secure. While We strive to safeguard Your data, We cannot guarantee its security, integrity, or privacy during transmission, and third parties may intercept it despite Our efforts.
- Storing of Personal Data
Personal Data is stored on secure servers dedicated to Our operations.
- Analytical Data from Third Parties
We may use third-party analytics tools, such as Google Analytics, to analyze Website usage, performance, and user behavior. These tools collect data to help Us improve Our Services and ensure a trusted environment. Data collected may be shared with or directly gathered by these providers.
- Cookies
10.1 What Are Cookies?
Cookies are small text files stored on Your device by Your browser when visiting a website. They enable personalized experiences and provide usage statistics. Cookies may be temporary or persistent, and Your browser settings can manage their use.
10.2 Our Use of Cookies
We may use cookies operated by third-party services to enhance Your Website experience. You may need to confirm cookie usage upon Your first visit. Declining cookies may limit Website functionality. We use cookies for:
(i) Authentication: Identifying You as You navigate the Website.
(ii) Personalization: Storing Your preferences.
(iii) Security: Supporting Website security measures.
(iv) Analysis: Tracking Website use and performance.
By using Our Website and Services, You consent to cookies and similar technologies being stored on Your device and accessed by Us or Our agents.
- Retention Period for Personal Data
We retain Personal Data as long as necessary to:
(i) Provide the Services;
(ii) Comply with legal obligations, such as tax requirements;
(iii) Support legal claims or defenses.
- Withdrawing Your Consent / Opt-Out Rights
We aim to obtain Your consent for processing Personal Data, which remains valid until withdrawn in writing via email to hello@franchiseintermediary.com. Withdrawing consent may prevent You from using Our Services, and We may cease providing them without liability. This does not affect Our right to process Personal Data where permitted or required by law without consent.
- Changes and Amendments to Privacy Policy
We may update this Privacy Policy at Our discretion, notifying You of material changes via email or Website notice. Updates take effect upon posting unless specified otherwise. Continued use of the Website or Services after changes indicates consent. We will not materially alter the use of Your Personal Data without Your approval.
- Contact Information
For privacy-related questions or concerns, email Us at hello@franchiseintermediary.com. Visit www.franchiseintermediary.com/contact for more details. We will strive to address Your concerns promptly.
Effective Date: February 21, 2025
